Privacy Policy

Information We Collect

Natural Gas Advisors collects information you provide directly when you:

• Request a quote or consultation
• Contact us through our website
• Subscribe to our newsletter
• Use our energy comparison tools

This information may include your name, business name, email address, phone number, service address, utility account information, and energy usage data.

How We Use Your Information

We use the information we collect to:

• Provide accurate natural gas rate quotes
• Connect you with licensed natural gas suppliers
• Process your enrollment with chosen suppliers
• Send important updates about your service
• Improve our services and website
• Comply with legal obligations

Information Sharing

We may share your information with:

• Licensed natural gas suppliers to obtain competitive quotes
• Our parent company, Jaken Energy, for business operations
• Service providers who assist with our operations
• Regulatory authorities when required by law

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and employee training on data protection.

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience
• Deliver relevant content

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information below.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.